Frequently Asked Questions
What do I need to start using the kitchen?
Clients will need to:
- Sign a user agreement with Kitchen Chicago
- Provide a copy of a valid City of Chicago Food Service Sanitation Certificate
- Provide proof of liability insurance with Kitchen Chicago listed as additional insured
Can I use my State of Illinois Food Service Sanitation Certificate?
No, you must be certified by the City of Chicago to use Kitchen Chicago. However, if you are certified by the State of Illinois, you can obtain your City of Chicago certification at Harold Washington College (30 E. Lake St) by signing a reciprocity agreement & paying a $40 fee.
When do I need to reserve kitchen time?
Calendars will be available for the current month and the following month. For example, in January, you can reserve time during January and February. On February 1st, March's calendar will become available for sign-up. Hours are reserved on a first-reserved, first-served basis. If you need use of the kitchen for one-time or drop-in use, 24 hour notice is usually sufficient, if there is time available.
When do I pay for kitchen usage?
Payment is due prior to your use of the kitchen. If you are reserving multiple blocks of time for the month, your advance payment is needed to reserve those times. In the case of one-time or drop-in use, payment will be required prior to using the kitchen.
What if I don't use all of my hours for the month?
Hours cannot be credited to the following month. We understand that it is hard to estimate how many hours you'll need, but due to the nature of the business, it is extremely important that you try to estimate as accurately as possible, as hours cannot be credited to the following month. We'll be happy to help you with your time estimates, and in the event that you do have extra hours, we'll try our best to help you find other clients that need extra hours or are willing to trade.
What if I need to buy extra hours in a month?
If there is unreserved time available, additional hours can be purchased at the same rate you're paying for that month. If you fall into the $18.00/hour price range, additional hours can be purchased for $18.00.
Does each person clean up after themselves?
Yes. While we don't expect you to wash the walls and clean the floor mats, you should leave the kitchen the way you'd like it to look when you come in. That basically means: wash your dishes, wipe down dirty surfaces, sweep, and mop.